As a MedStar Family Choice member you can speak with a medical professional via video from the comfort of your home by using MedStar eVisit. Our MedStar eVisit providers are available to screen for COVID-19 risk, answer your questions, and help you with what to do if you’ve been exposed to COVID-19. Click here to learn more about MedStar eVisit and Coronavirus. 

Click here for more information about COVID-19 as well as testing options.

What is MedStar eVisit?

  • MedStar eVisit gives you 24/7 video access to board-certified medical doctors, making it easy to get the care you need, anywhere, anytime!

  • You can connect with a medical doctor via secured video from your tablet, smart phone, or computer for non-urgent medical conditions.

How does it work?

  • Download the MedStar eVisit app for your iOS (iPhone) or Android device. (Click on the hyperlinked text for your smartphone.) If you do not have an iPhone or Android device, you can also visit from your desktop.

  • Sign up by creating an account—it only takes a minute.

  • Select from the list of board-certified healthcare providers (doctors) who are available for consultation.

  • Connect with a doctor within minutes via secure video at home or on the go.

  • Your doctor will consult with you, diagnose a condition, send a prescription, or help you with a referral as appropriate.

When should I not use MedStar eVisit?

  • You should not use MedStar eVisit if you are experiencing severe flu symptoms and require an in-person evaluation.

  • These symptoms include difficulty breathing or shortness of breath, chest pain or discomfort, dizziness, confusion, severe or persistent vomiting, and/or flu-like symptoms that improve then worsen again.

  • If you are experiencing a medical emergency, please call 911 or visit your nearest emergency room.

How much does MedStar eVisit cost?

MedStar eVisit is available at no cost for all MedStar Family Choice members.

Information current as of: