If overpayments related to fraudulent or abusive billing has been identified, MedStar Family Choice may retract payments made to providers. In addition, under certain circumstances (Maryland Medicaid MCO Transmittal No. 82) MedStar Family Choice may be required to notify the Maryland Department of Health OIG and Medicaid Fraud Control Unit (MCFU) of the retraction.
Providers will be notified of the retraction. The notification will include the following:
The reason for retractions of payments
The amount to be retracted
A list of claims that will be retracted
Notification of the providers right to appeal
Providers will have ninety (90) business days to appeal. The appeal must be submitted to in writing and to the following address:
MedStar Family Choice
5233 King Avenue, Suite 400
Baltimore, MD 21237
Attn: Director of Compliance
If additional documentation is available to support the reversal of the denied services, these should be submitted at this time. MedStar Family Choice will send a written acknowledgement to the provider of receipt of the appeal within 5 business days. MedStar Family Choice will notify the provider of the determination of the appeal, in writing, within 30 calendar days of the receipt of appeal.
Should the provider remain dissatisfied with the decision issued, the provider may submit a request for reconsideration to the President, MedStar Family Choice or his/ her designee. A written request must be filed within 30 calendar days of MedStar Family Choice’s notice of decision of the first level of appeal. MedStar Family Choice will send a written acknowledgement to the provider of receipt of the appeal with 5 business days.
A decision will be rendered within 30 calendar days of the request. Should the provider remain dissatisfied with the decision issued, the terms in the Provider’s Agreement, regarding Dispute Resolution, shall apply.