Claims and Refunds

The Finance Department at MedStar Family Choice ensures fiscal responsibility and accountability in all business decisions. We assure compliance with all regulatory agencies and prepare required filings. We develop information system solutions to identify opportunities to improve quality and assist physicians in implementing these strategies.

Improperly paid or overpaid claims must be returned within 60 days of discovery. (Code of Maryland Regulations—COMAR 10.67.07- 01K). 

If your practice determines it has received overpayments or improper payments, contact the Provider Customer Service Line at 800-261-3371. Please use this form anytime you are submitting a refund to MedStar Family Choice.

Refunds, along with a copy of the EOB identifying the overpayment and the reason for the overpayment, should be sent to the address below:

MedStar Family Choice
Maryland Claims
PO BOX 715639
Philadelphia, PA 19171-5639