Benefits Contact Information

MedStar Family Choice wants to know what you think. In the next couple of weeks you may receive a satisfaction survey in the mail. If you do, please take the time to complete it and let us know how we are doing. Thank you.

Maryland Health Connection: 855-642-8572 or MarylandHealthConnection.gov

(Monday through Friday 7 a.m. - 7 p.m.)

  • Information on enrolling and disenrolling from Medical Assistance

MedStar Family Choice Member Services: 888-404-3549

(Monday through Friday 8:30 a.m. - 5 p.m.)

  • To obtain a MedStar Family Choice ID card
  • Address and phone number changes
  • Primary Care Provider changes
  • Concerns or general questions

After Hours Nurse Line: 855-210-6204

  • To speak with a nurse about care for an illness or injury
  • To listen to the audio health library and learn about health conditions that may concern you or your family

Maryland Healthy Smiles Dental Program: 855-934-9812

(Monday through Friday 8 a.m. - 5 p.m.)

  • Questions/concerns about your dental benefits
  • Assistance in locating providers for children and pregnant women

Avesis - Adult Dental and Vision Benefits: 844-478-0512

(Monday through Friday 7 a.m. - 8 p.m.)

  • Questions/concerns about your dental benefits
  • Questions/concerns about your vision benefits
  • Assistance in locating providers

Maryland Public Behavioral Health System: 800-888-1965 (for Mental Health Services)

(Business Hours Monday through Friday 8 a.m. - 6 p.m.; Emergencies 24/7)

  • Questions/concerns about mental health benefits
  • Assistance in locating providers

Maryland Public Behavioral Health System: 800-888-1965 (for Substance Abuse Services)

(24 hrs/7 days a week)

  • Questions/concerns about substance abuse benefits
  • Assistance in locating providers
Information current as of: 01/26/18