COVID-19 Vaccine and Testing Information

Vaccine Distribution and Eligibility

DC has implemented its vaccination distribution plan and MedStar Family Choice-DC (MFC-DC) will follow this plan and the guidance of the District government leading this effort.

DC residents should register for a vaccine appointment at Coronavirus.DC.gov/Vaccine. You can also register to receive email alerts at this website so you will know when appointments are available and/or when you are eligible. You can call 855-363-0333 to register as well. Since you live in DC, you will receive your vaccine in DC.

Vaccine safety

COVID-19 vaccines are a positive turning point in this public health crisis that has impacted us all. The U.S. vaccine safety system ensures that all vaccines are as safe as possible. Safety is a top priority while federal partners work to make COVID-19 vaccines available. To learn more visit CDC.gov/Coronavirus/Vaccines.

Transportation to COVID-19 vaccination appointments

MFC-DC will provide enrollee transportation to and from vaccination appointments at no cost to you. This is a covered benefit for both DC Healthy Families and DC Healthcare Alliance. To schedule transportation, call 866-201-9974.

COVID-19 testing sites

If you need a test and your provider is unable to give you a test, please come to one of DC’s walk-up or drive-thru sites. To see the full list of DC  test sites visit Coronavirus.DC.gov/Testing.

If you have questions, please call our Outreach Coordinator at 202-363-4348 or toll-free at 855-798-4244 (select option 1 and then option 2). TTY users call 7-1-1. Our office is open Monday through Friday from 8 a.m. to 5:30 p.m.

 

 

 

COVID-19 Vaccine and Testing Information

Vaccine Distribution and Eligibility

DC has implemented its vaccination distribution plan and MedStar Family Choice-DC (MFC-DC) will follow this plan and the guidance of the District government leading this effort.

DC residents should register for a vaccine appointment at Coronavirus.DC.gov/Vaccine. You can also register to receive email alerts at this website so you will know when appointments are available and/or when you are eligible. You can call 855-363-0333 to register as well. Since you live in DC, you will receive your vaccine in DC.

Vaccine safety

COVID-19 vaccines are a positive turning point in this public health crisis that has impacted us all. The U.S. vaccine safety system ensures that all vaccines are as safe as possible. Safety is a top priority while federal partners work to make COVID-19 vaccines available. To learn more visit CDC.gov/Coronavirus/Vaccines.

Transportation to COVID-19 vaccination appointments

MFC-DC will provide enrollee transportation to and from vaccination appointments at no cost to you. This is a covered benefit for both DC Healthy Families and DC Healthcare Alliance. To schedule transportation, call 866-201-9974.

COVID-19 testing sites

If you need a test and your provider is unable to give you a test, please come to one of DC’s walk-up or drive-thru sites. To see the full list of DC  test sites visit Coronavirus.DC.gov/Testing.

If you have questions, please call our Outreach Coordinator at 202-363-4348 or toll-free at 855-798-4244 (select option 1 and then option 2). TTY users call 7-1-1. Our office is open Monday through Friday from 8 a.m. to 5:30 p.m.

 

 

 

EFT / ERA

Makena (17-alpha hydroxyprogesterone caproate, also known as 17P)

Ordering process for generic 17-alpha hydroxyprogesterone caproate injections

Steps for ordering 17P injectables:

  • Please order 17P 250mg IM multi dose vial or single dose preservative free vials according to the needs of the individual patient.
  • Generic 17P DOES NOT require prior authorization. Makena (branded 17P) products require prior authorization.
  • Generic 17P should only be used for those members that meet guidelines set forth by ACOG recommendations in ACOG Practice Bulletin # 130.
  • There is no requirement to refer MFC patients Makena Care Connection.
  • Members may elect to receive injections in the office or at home using an in-network home health provider.

Pharmacy options:

Option 1 – Send order to any local retail pharmacy of patient’s choice. Many larger pharmacy chains are now carrying the generic (Walmart, for ex.). The patient can receive the injection in office as per patient and provider preference.

Option 2 - Send order to CVS Caremark Specialty. CVS Caremark will ship 17P directly to your patient’s address or to a local CVS pharmacy for patient pickup. Please complete the CVS Caremark Specialty form in its entirety with special care to verify the patient’s most recent address and phone number. Be sure to include the practitioner’s signature as this form also acts as a prescription. There is at least 3-day turnaround time at CVS Caremark for processing.

Option 3 - Send order to Optum Women’s and Children’s Home Health for services to provide 17P in-home administration alone or to include the dispensing of 17P from Optum pharmacy as part of a bundled service with in-home administration. There is a 48-hour turnaround time from Optum for processing.

For questions or concerns, please call 800-905-1722, option 2, Case Management Department, High Risk Pregnancy Case Manager.

Welcome DC Healthcare Alliance Enrollee

Thank you for choosing MedStar Family Choice-DC as your trusted healthcare provider!

Open Enrollment Period ended December 31, 2020. Starting January 1, 2021, enrollees are expected to receive care from
in-network providers.

Enrollees who have not selected a primary care provider (PCP) and/or primary dental provider (PDP) prior to the end of open enrollment will be assigned a PCP and/or PDP and in January will receive new ID cards in the mail. 

As a new enrollee, there are a few important steps to take.

Choose your Primary Care Provider (PCP) and Primary Dental Provider (PDP) by:

  • Calling Enrollee Services at 888-404-3549 (for a primary care provider)
  • Calling Avesis at 844-391-6678 (for a primary dental provider)

To find a list of doctors in the MedStar Family Choice-DC network, visit our Find A Provider website.

Call the MedStar Family Choice-DC Outreach Department at 855-798-4244 for help:

  • Understanding your medical benefits and support services
  • Completing the health risk assessment
  • Scheduling doctor visits for you or family members
  • Accessing health information, education, and other resources

Read the DC Healthcare Alliance Enrollee Handbook (Spanish version and Amharic version) to learn about your rights, responsibilities, benefits, and more! 

Please download Adobe Reader if you are having problems viewing the PDF.

Read the Spring 2021 Enrollee Newsletter (Spanish version and Amharic version)!

The MedStar Family Choice-DC Enrollee Newsletter contains information about benefits and services, as well as general topics of interest for leading a healthy lifestyle.

 

 

 

 

Welcome DC Healthy Families Enrollee

Thank you for choosing MedStar Family Choice-DC as your trusted healthcare provider!

Open Enrollment Period ended December 31, 2020. Starting January 1, 2021, enrollees are expected to receive care from
in-network providers.

Enrollees who have not selected a primary care provider (PCP) and/or primary dental provider (PDP) prior to the end of open enrollment will be assigned a PCP and/or PDP and in January will receive new ID cards in the mail. 

As a new enrollee, there are a few important steps to take.

Choose your Primary Care Provider (PCP) and Primary Dental Provider (PDP) by:

  • Calling Enrollee Services at 888-404-3549 (for a primary care provider)
  • Calling Avesis at 844-391-6678 (for a primary dental provider)

To find a list of doctors in the MedStar Family Choice-DC network, visit our Find A Provider website.

Call the MedStar Family Choice-DC Outreach Department at 855-798-4244 for help:

  • Understanding your medical benefits and support services
  • Completing the health risk assessment
  • Scheduling doctor visits for you or family members
  • Accessing health information, education, and other resources

Read the DC Healthy Families Enrollee Handbook (Spanish version and Amharic version) to learn about your rights, responsibilities, benefits, and more!
Please download Adobe Reader if you are having problems viewing the PDF.

Read the Spring 2021 Enrollee Newsletter (Spanish version and Amharic version)!

The MedStar Family Choice-DC Enrollee Newsletter contains information about benefits and services, as well as general topics of interest for leading a healthy lifestyle.

 

 

 

 

Nurse Advice Line

Did you know Medstar Family Choice-DC offers a FREE Nurse Advice Line?

If you’re feeling sick and/or need medical advice, call the Nurse Advice Line at
855-798-3540.

Registered nurses are available 24 hours a day / 7 days a week / 365 days a year to answer your healthcare questions and assess your symptoms.

Nurses can help you decide whether to call your doctor, go to urgent care, visit the ER, or treat your symptoms at home. All calls are answered live!

For medical emergencies, please call 911.

 

This program is funded in part by the Government of the District of Columbia Department of Health Care Finance.

Nurse Advice Line

Did you know Medstar Family Choice-DC offers a FREE Nurse Advice Line?

If you’re feeling sick and/or need medical advice, call the Nurse Advice Line at
855-798-3540.

Registered nurses are available 24 hours a day / 7 days a week / 365 days a year to answer your healthcare questions and assess your symptoms.

Nurses can help you decide whether to call your doctor, go to urgent care, visit the ER, or treat your symptoms at home. All calls are answered live!

For medical emergencies, please call 911.

 

This program is funded in part by the Government of the District of Columbia Department of Health Care Finance.

MedStar eVisit

As a MedStar Family Choice-DC enrollee you are able to speak with a medical professional via video from the comfort of your home by using MedStar eVisit. Our MedStar eVisit providers are available to screen for COVID-19 risk, answer your questions, and help you with what to do if you’ve been exposed to COVID-19.

Click here to learn more about MedStar eVisit and Coronavirus.

Check "feel better" off your list with MedStar eVisit

See a Doctor Online 24/7 at No Cost to MedStar Family Choice-DC Enrollees!

What is MedStar eVisit?

  • MedStar eVisit gives you 24/7 video access to board-certified medical doctors. Making it easy to get the care you need, anywhere, anytime!
  • You can connect with a medical doctor via secured video from your tablet, smart phone, or computer for non-urgent medical conditions.

How does it work?

  • Download the MedStar eVisit app for your iOS (iPhone) or Android device. (Click on the hyperlinked text for your smartphone.)
  • Sign up by creating an account - it takes only a minute.
  • Select from the list of board-certified health care providers (doctors) who are available for consultation.
  • Connect with a doctor within minutes via secure video at home or on the go.
  • Your doctor will consult with you, diagnose, send a prescription, or help you with a referral as appropriate.

What type of conditions can MedStar eVisit treat?

  • Cold or flu-like symptoms
  • Seasonal allergies
  • Sore throat
  • Pink eye
  • Rash or hives
  • Nausea, vomiting, or diarrhea
  • Headaches or migraines Constipation
  • Dry skin
  • Sinus infection
  • Joint or back pain
  • Minor cuts or burns
  • Known urinary tract infections
  • Known yeast infection
  • Tick borne illness (Lyme)

When should I not use MedStar eVisit?

  • You should not use MedStar eVisit if you are experiencing severe flu symptoms and require an in-person evaluation.
  • These symptoms include difficulty breathing or shortness of breath, chest pain or discomfort, dizziness, confusion, severe or persistent vomiting, and/or flu-like symptoms that improve then worsen again.
  • If you are experiencing a medical emergency, please call 911 or visit your nearest emergency room.

How much does MedStar eVisit cost?

MedStar eVisit is available at no cost for all MedStar Family Choice-DC enrollees!

 

This program is funded in part by the Government of the District of Columbia Department of Health Care Finance.

MedStar eVisit

As a MedStar Family Choice-DC enrollee you are able to speak with a medical professional via video from the comfort of your home by using MedStar eVisit. Our MedStar eVisit providers are available to screen for COVID-19 risk, answer your questions, and help you with what to do if you’ve been exposed to COVID-19.

Click here to learn more about MedStar eVisit and Coronavirus.

Check "feel better" off your list with MedStar eVisit

See a Doctor Online 24/7 at No Cost to MedStar Family Choice-DC Enrollees!

What is MedStar eVisit?

  • MedStar eVisit gives you 24/7 video access to board-certified medical doctors. Making it easy to get the care you need, anywhere, anytime!
  • You can connect with a medical doctor via secured video from your tablet, smart phone, or computer for non-urgent medical conditions.

How does it work?

  • Download the MedStar eVisit app for your iOS (iPhone) or Android device. (Click on the hyperlinked text for your smartphone.)
  • Sign up by creating an account - it takes only a minute.
  • Select from the list of board-certified health care providers (doctors) who are available for consultation.
  • Connect with a doctor within minutes via secure video at home or on the go.
  • Your doctor will consult with you, diagnose, send a prescription, or help you with a referral as appropriate.

What type of conditions can MedStar eVisit treat?

  • Cold or flu-like symptoms
  • Seasonal allergies
  • Sore throat
  • Pink eye
  • Rash or hives
  • Nausea, vomiting, or diarrhea
  • Headaches or migraines Constipation
  • Dry skin
  • Sinus infection
  • Joint or back pain
  • Minor cuts or burns
  • Known urinary tract infections
  • Known yeast infection
  • Tick borne illness (Lyme)

When should I not use MedStar eVisit?

  • You should not use MedStar eVisit if you are experiencing severe flu symptoms and require an in-person evaluation.
  • These symptoms include difficulty breathing or shortness of breath, chest pain or discomfort, dizziness, confusion, severe or persistent vomiting, and/or flu-like symptoms that improve then worsen again.
  • If you are experiencing a medical emergency, please call 911 or visit your nearest emergency room.

How much does MedStar eVisit cost?

MedStar eVisit is available at no cost for all MedStar Family Choice-DC enrollees!

 

This program is funded in part by the Government of the District of Columbia Department of Health Care Finance.