Interpreter for those members who have limited English proficiency, or hearing impaired or sight impaired
MedStar Family Choice does provide interpreters for members who require such services. MedStar Family Choice utilizes the Language line and can provide for in-office translation services when requested. You may contact the MedStar Family Choice Outreach Department at 800-905-1722, option 1 to schedule telephonic translation services.
If the member is requesting that a translator attend the visit, you may contact the Provider Relations Department at 800-905-1722, option 5 to schedule in office translation services. Please provide MedStar Family Choice with as much advance notice as possible prior to the appointment.
For additional information, please contact the Provider Relations Department at 800-905-1722, option 5.