Benefits Contact Information

MedStar Family Choice-DC Enrollee Services: 888-404-3549

(Monday through Friday 8:00 a.m. - 5:30 p.m.)

  • To obtain an MedStar Family Choice-DC Enrollee ID card
  • Primary Care Provider changes
  • Concerns or general questions
  • For language assistance

MedStar Family Choice-DC Outreach/Case Management Office: 855-798-4244

(Monday through Friday 8:00 a.m. - 5:30 p.m.) 

  • For assistance scheduling routine and preventive care medical visits
  • To enroll in case management programs
  • To learn about wellness incentive programs

After Hours Nurse Line: 855-798-3540

(24 hours a day/ 7 days a week)

  • To speak with a nurse about care for an illness or injury
  • To listen to the audio health library and learn about health conditions that may concern you or your family

Avesis Dental and Vision Services: 844-391-6678

(Monday through Friday 8:00 a.m. - 5:30 p.m.)

  • Information about your dental and vision benefits
  • Assistance in locating dental and vision providers

Magellan Behavioral Health Services: 800-777-5327

(24 hours/7 days a week)

  • Mental health and substance abuse  treatment and services information
  • Confidential case management services, where a care manager can help you create a plan to achieve your health goals.
  • Assistance in locating behavioral health providers

Transportation: 866-201-9974

  • To schedule transportation to routine and urgent medical services
  • Transportation to health plan sponsored community events, renewal of medical benefits,  and other select community resources.

To Enroll in Healthy Families Benefits and Select a Managed Care Organization:

(Monday through Friday 8:00 a.m. - 7:00 p.m., 1st Saturday of the month 10:00 a.m. - 2:00 p.m.)
Call: 202-639-4030 or 800-620-7802





Information current as of: 10/19/20