Contact DC Healthy Families

DC Healthy Families

Please contact MedStar Family Choice if you have any questions or concerns about the services we provide.

Current Members

If you are already a member and have any questions, please call 1-888-404-3549, Monday to Friday, from 8:00 am to 5:30 pm. To have your issues addressed, please call during normal business. You may leave us a non-urgent message after hours. Calls received after normal business hours will be returned the next business day. If you need to reach our After Hours Nurse Line, please call 855-210-6204.

Interested in Joining?

If you are a potential member interested in enrolling in MedStar Family Choice, please call DC Healthy Families at 1-800-620-7802 or 202-639-4030.

For TTY/TDD, please call 202-639-4041.

Providers

Whether you are already a provider or would like to become a provider, please call Provider Relations at 855-210-6203, Monday to Friday, from 8:00 am to 5:30 pm. Any calls received after business hours will be returned the next business day.

Care Management Department

Please call 855-210-6203. We are available Monday to Friday, from 8:00 am to 5:30 pm. Any voice messages received after hours will be addressed the next business day. For pharmacy concerns after hours, please call 855-210-6204.

Contact Us

  • This form is for the use of current members only.
  • Your secure email response will come from ZixCorp.
Information current as of: 06/02/17