MedStar Family Choice wants to know what you think. In the next couple of weeks you may receive a satisfaction survey in the mail. If you do, please take the time to complete it and let us know how we are doing. Thank you.
The Maryland Department of Health created a report card to assist enrollees in choosing a Managed Care Organization based on quality scores. The Maryland Department of Health evaluates the activities of all Managed Care Organizations contracted with the state of Maryland that provide care to medical assistance recipients in the Health Choice program. The consumer report card has been developed from HEDIS®* scores, encounter data and member satisfaction survey data.
Performance Report Cards for Consumers
Download Adobe Reader to view report cards. Print PDFs in landscape format for best results.
*HEDIS® is a registered trademark of the National Committee for Quality Assurance (NCQA).