Interpreter for those enrollees who have limited English proficiency, or hearing impaired or sight impaired
MedStar Family Choice-DC does provide interpreters for enrollees who require such services. MedStar Family Choice-DC utilizes the Language line and can provide for in-office translation services when requested. You may contact the MedStar Family Choice-DC Outreach Department at 855-798-4244 to schedule telephonic translation services.
If the enrollee is requesting that a translator attend the visit, you may contact the Provider Relations Department at 855-798-4244 to schedule in office translation services. Please provide MedStar Family Choice-DC with as much advance notice as possible prior to the appointment.