All general provider changes including changes in office demographics, must be submitted in writing to MedStar Family Choice-DC no less than thirty days prior to the desired effective date on the notice.
Changes to Tax ID numbers require 45 days written notice from the provider. MedStar Family Choice-DC will confirm receipt of the Tax ID notice in writing within 30 days after acceptance of the Tax ID change.
The MedStar Family Choice Provider Web Portal serves as a quality control mechanism allowing providers to view their information in our system. Your provider information is communicated to the MedStar Family Choice-DC enrollees and provider community via our Find a Provider website. Other systems within MedStar Family Choice-DC also use this information to process authorizations, claims and issue reimbursement checks.
Provider Web Portal Services include:
- New User Registration
- Password Reset
- Provider and Group Changes
- Review Summary of Changes
- Quarterly Data Validations
- Provider Web Portal User Guide
Visit the MedStar Family Choice Provider Web Portal at https://providerportal.medstarfamilychoice.com to register.
Before registering, you will need to have access to the following information:
- Group DBA (doing business as) Name
- Group Tax ID
- Group Type II NPI (Group NPI)
To complete the registration process:
- Click on New User Request
- Enter your group administrator ID (email) currently on file with MedStar Family Choice-DC
- You will receive an email to complete the registration
For problems with registration, send a detailed email to [email protected].
Please note: Provider terminations are not considered changes and a 90-day written notice is required as per participation agreements.
Should you need additional information on this topic please call MedStar Family Choice-DC Provider Relations at 855-798-4244.
