Make Provider Changes

All general provider changes, including changes in office demographics, must be submitted in writing to MedStar Family Choice-DC no less than thirty days prior to the desired effective date on the notice.

Changes to Tax ID numbers require 45 days written notice from the provider. MedStar Family Choice-DC will confirm receipt of the Tax ID notice in writing within 30 days after acceptance of the Tax ID change.

The MedStar Family Choice-DC Provider Web Portal serves as a quality control mechanism allowing providers to view their information in our system. Your provider information is communicated to the MedStar Family Choice-DC enrollees and provider community via our Find a Provider website. Other systems within MedStar Family Choice-DC also use this information to process authorizations, claims and issue reimbursement checks.

Provider Web Portal Services include:

• New User Registration

• Password Reset

• Provider and Group Changes

• Review Summary of Changes

• Quarterly Data Validations

• Provider Web Portal User Guide

Visit the MedStar Family Choice-DC Provider Web Portal at https://providerportal.medstarfamilychoice.com to register.

Before registering, you will need to have access to the following information:

• Group DBA (doing business as) Name

• Group Tax ID

• Group Type II NPI (Group NPI)

To complete the registration process:

• Click on New User Request

• Enter your group administrator ID (email) currently on file with MedStar Family Choice-DC

• You will receive an email to complete the registration