Please contact MedStar Family Choice if you have any questions or concerns about the services we provide.
If you are already a member and have any questions, please call 888-404-3549, Monday to Friday, from 8:00 am to 5:30 pm. To have your issues addressed, please call during normal business. You may leave us a non-urgent message after hours. Calls received after normal business hours will be returned the next business day. If you need to reach our After Hours Nurse Line, please call 855-210-6204.
Interested in Joining?
If you are a potential member interested in enrolling in MedStar Family Choice, please call DC Healthcare Alliance at 1-800-620-7802 or 202-639-4030.
For TTY/TDD, please call 202-639-4041.
Whether you are already a provider or would like to become a provider, please call Provider Relations at 855-210-6203, Monday to Friday, from 8:00 am to 5:30 pm. Any calls received after business hours will be returned the next business day.
Care Management Department
Please call at 855-210-6203. We are available Monday to Friday from 8:00 a.m. to 5:30 p.m. Any voice messages received after hours will be addressed the next business day.