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Care Management Department

Important Notice: As of October 1, 2017, the MedStar Family Choice contract to provide Medicaid services to residents in the District of Columbia has ended. Learn more >

MedStar Family Choice has a dedicated staff of nurses and social workers that can assist your office in obtaining pre-authorization, care coordination, and case/disease management services.

You may contact us 8:00 a.m. - 5:30 p.m. Monday through Friday at 855-210-6203. The fax number for case/disease management and pre-authorization is 202-243-5496. The fax number for Outreach is 202-243-5435. Any faxes or phone messages left after hours will be addressed the next business day.

For more information on our two types of Case Management services, click on the Complex Case Management and Disease Management webpage.

Information current as of: 10/09/17