Change Healthcare Connectivity Issues
Change Healthcare is experiencing connectivity issues related to a security issue. They are working to address the matter. At this time there is not an ETA on the resolution. For more information and status updates, please go to https://status.changehealthcare.com/incidents/hqpjz25fn3n7 [status.changehealthcare.com].
Change Healthcare Cyber Attack, MedStar Family Choice DC Actions to Address Issue, learn more.
All DC residents with Medicaid must renew their coverage this year.
Please help Enrollees receive important renewal information by reminding them to update their contact information with the Department of Health Care Finance (DHCF) at districtdirect.dc.gov.
MFC-DC is looking for all types of healthcare providers willing to work with us to improve outcomes for District of Columbia residents.
We strongly encourage providers certified by the Department of Small and Local Business Development to apply. If you are interested in joining the MFC-DC provider network, please contact our Provider Relations Department at 855-798-4244 or via email at
mfcdc-providerrelations@medstar.net.
Information for providers
Make Provider Changes
Provider Resources
View important news, alerts, newsletters, provider manual, and more for providers.
Claims, Appeals, and Grievances
MedStar Family Choice-DC has a variety of forms and information related to the Claims, Appeals, and Grievance process.
Pharmacy and Formulary Information
Preauthorization and Utilization Management
Additional information
Primary care providers must use the Uniform Consultation Referral Form when referring MedStar Family Choice-DC enrollees to Specialists.
MedStar Family Choice-DC strives to ensure that its enrollees receive high quality health care services. To achieve its quality improvement goals, MedStar Family Choice-DC participates in a variety of Quality Monitoring programs.
Click the link below to search our online, local resource directory for free or low-cost services to support families, such as help with medical care, food, utilities, transportation, and more.
Information current as of: