Need Assistance?  Call  1-888-404-3549

Benefits Contact Information

District of Columbia: 800-620-7802

(Monday through Friday 8 a.m. - 7 p.m.  &  Wednesday 8 a.m. - 9 p.m.)

  • Information on enrolling and disenrolling from Medical Assistance and Alliance

MedStar Family Choice Member Services: 1-888-404-3549

(Monday through Friday 8 a.m. - 5:30 p.m.)

  • To obtain an MedStar Family Choice ID card
  • Address and phone number changes
  • Primary Care Provider changes
  • Concerns or general questions

After Hours Nurse Line: 855-210-6204

  • To speak with a nurse about care for an illness or injury
  • To listen to the audio health library and learn about health conditions that may concern you or your family

DentaQuest Dental Services: 855-388-6251

(Monday through Friday 8 a.m. - 5:30 p.m.)

  • Questions/concerns about your dental benefits
  • Assistance in locating providers

Advantica Eye Care: 1-888-785-8990

(Monday through Friday 8 a.m. - 8 p.m. & Saturday 10 a.m. - 5 p.m.)

  • Questions/concerns about vision benefits
  • Assistance in locating providers

Are you diabetic?

Diabetics should have a dilated eye exam once a year.

ValueOptions: 877-398-0124 for Mental Health Services

(24 hours/7 days a week)

  • Questions/concerns about mental health benefits
  • Assistance in locating providers

Transportation: 866-208-7357

  • To schedule routine and urgent/emergent transportation
Information current as of: 05/31/17