Need Assistance?  Call  1-888-404-3549

Contact DC Healthy Families

DC Healthy Families

Please contact MedStar Family Choice if you have any questions or concerns about the services we provide.

Current Members

If you are already a member and have any questions, please call 1-888-404-3549, Monday to Friday, from 8:00 am to 5:30 pm. To have your issues addressed, please call during normal business. You may leave us a non-urgent message after hours. Calls received after normal business hours will be returned the next business day. If you need to reach our After Hours Nurse Line, please call 855-210-6204.

Interested in Joining?

If you are a potential member interested in enrolling in MedStar Family Choice, please call DC Healthy Families at 1-800-620-7802 or 202-639-4030.

For TTY/TDD, please call 202-639-4041.


Whether you are already a provider or would like to become a provider, please call Provider Relations at 855-210-6203, Monday to Friday, from 8:00 am to 5:30 pm. Any calls received after business hours will be returned the next business day.

Care Management Department

Please call 855-210-6203. We are available Monday to Friday, from 8:00 am to 5:30 pm. Any voice messages received after hours will be addressed the next business day. For pharmacy concerns after hours, please call 855-210-6204.

Contact Us

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  • Your secure email response will come from ZixCorp.
Information current as of: 06/02/17