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Provider Relations

Important Notice: As of October 1, 2017, the MedStar Family Choice contract to provide Medicaid services to residents in the District of Columbia has ended. Learn more >

The MedStar Family Choice Provider Relations Department values our Provider Network, and our staff is available to assist network providers with education, inquiries, questions, problems and other concerns.

MedStar Family Choice Provider Relations Representatives work very closely with our providers to keep you informed about MedStar Family Choice MCO and our provider network. We also provide orientations for all new providers and refresher orientations for current providers.

In addition, representatives are available to assist providers with credentialing, demographic updates and provider terminations. We also drop by our network provider offices to deliver updates and assist with any MedStar Family Choice concerns.

Contact Us

The Provider Relations Department is available to take your calls Monday through Friday, 8:30 a.m. to 5:00 p.m. on the MedStar Family Choice Provider Telephone Line at 800-905-1722 or email us at [email protected]. You may also fax us at 855-600-3077. Messages and faxes received after hours will be addressed during the next business day.

Have questions? Call us!

 

Information current as of: 10/13/17